Qualidade na produção: cuidados desde a produção até o consumidor final

Abstract

Quality is a tool used as a means of reaching customers gradually. It is composed of several elements visions according to methods adopted by each company. Although, quality relates to other terms, such as satisfaction, employee, customer and various others, productivity comes according to the results of quality, it covers a long-term continuous improvement. Since the goal is to loyal consumers through customer satisfaction, companies lay organizationally ways to join concepts and efficiently apply them between employees and the company, internal culture that influence improvement much of satisfaction as quality in production. With this, the company becomes competitive, to be competitive is demonstrate that your product has a management that demonstrates excellence in quality in the final product.